Privacy Policy – Veltronis Padel
Last updated: 14/11/25
Who we are
This website is operated by Veltronis Padel.
Website address: https://veltronispadel.com
Email: info@veltronispadel.com
Email Collection & Community Sign-Ups
We collect email addresses when visitors choose to sign up for updates, early access to drops, community news or purpose driven initiatives. Submitting your email is voluntary and used exclusively for communication related to Veltronis Padel.
We do not sell, rent, or share your email with third parties.
How Your Email Is Stored
Emails collected through our forms are securely stored in Google Sheets within a private, access restricted environment. Only authorised members of our team can access this information.
Why We Collect Emails
Your email may be used for:
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Early access to drops and limited editions
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Updates about new products
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Purpose and impact news, including donation milestones
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Community announcements and events
We aim to keep communication meaningful and minimal.
Purpose & Transparency
Veltronis Padel is a purpose-driven brand. Some of our products support social causes, including breast cancer awareness. Email updates may include progress reports, donation summaries and community driven purpose initiatives to maintain transparency.
Email Frequency
We only contact you when we have news worth sharing. No spam, no high-frequency campaigns.
Unsubscribe & Data Deletion
Every email we send includes an unsubscribe link.
You may request full deletion of your email or personal data at any time by contacting info@veltronispadel.com.
Analytics & Performance Data
We may collect non identifiable analytics data such as:
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Page visits
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Device type
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Browser type
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Time on site
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General region
This helps us improve website performance and understand how visitors interact with our content. None of this information identifies you personally.
Marketing & Personalisation
If we run digital ads (Meta, Google, TikTok), we may use aggregated or pseudonymised site data to measure performance and deliver relevant content. We do not share personally identifiable information with advertisers.
Third-Party Service Providers
To keep the site running smoothly, we may work with:
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Hosting providers
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Analytics tools
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Payment processors
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Email storage tools (such as Google)
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Security and anti spam services
These partners only process data on our behalf and must comply with GDPR.
Data Security
We use encrypted connections, restricted access and secure storage to protect your information.
While no system is completely immune to risks, we take appropriate measures to safeguard data responsibly.
International Data Transfers
Some service providers may process data outside the EEA.
When this occurs, we ensure that safeguards such as Standard Contractual Clauses or equivalent protections are in place.
Legal & Accounting Requirements
If you make a purchase, certain order data must be kept for tax and accounting compliance. This data may remain in our records even if you request marketing deletion.
Legitimate Interests
We may process some data when necessary for our legitimate interests, such as:
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Improving the website
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Preventing fraudulent activity
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Understanding customer behaviour
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Securing our digital infrastructure
These interests do not override your data protection rights.
Children’s Privacy
Veltronis Padel is not intended for individuals under 16.
We do not knowingly collect data from minors.
Any such data will be deleted promptly upon discovery.
Voluntary Data & User-Generated Content
If you provide content such as reviews, photos, survey responses or community submissions, you grant us permission to use this material for brand communication or product improvement. You may request removal at any time.
Automated Tools & AI
We may use automated systems or AI assisted tools to improve website operations or communication efficiency. These tools do not make decisions that have significant legal effects on any individual.
Comments
When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP address and browser user agent to help spam detection.
An anonymized hash of your email may be sent to the Gravatar service to check for an existing profile. Gravatar’s privacy policy is available at https://automattic.com/privacy/.
Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download and extract this data from images.
Cookies
We use cookies to improve your experience.
Standard WordPress cookies may include login persistence, display preferences and comment convenience features.
Embedded Content From Other Websites
Articles or pages may include embedded content such as videos, images or external posts.
These behave as if the visitor has accessed the external site directly.
Who We Share Data With
If you request a password reset, your IP address will be included in the reset email.
We do not share personal marketing data with external parties.
How Long We Keep Data
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Comments are stored indefinitely
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Emails are stored until you unsubscribe or request deletion
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Purchase data may be retained as required by law
Your Rights (GDPR)
You may request:
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Access to your data
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Correction of your data
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Deletion of your data
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Restriction of processing
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A copy of your data
Requests can be sent to info@veltronispadel.com.
Links to External Sites
Our website may include links to third party platforms such as Instagram or YouTube.
We are not responsible for their privacy practices.
Business Changes
If Veltronis Padel undergoes a merger, acquisition or asset transfer, your data may be part of the transferred assets. You will be notified in such an event.
Data Breach Procedures
If a data breach occurs, we will notify affected users and take appropriate measures to mitigate risks.
Changes to This Policy
We may update this Privacy Policy periodically.
The most recent version will always be available on this page.